How AF Protocol Palette collects, uses, stores, and protects the information you share with us.
We may collect your name, phone number, email address, booking details, payment proof, event information, and any other information you submit through our forms, WhatsApp, email, or direct communication.
We use your information to respond to enquiries, process bookings, manage event staffing requests, send confirmations and updates, issue invoices or receipts, and improve our service delivery.
When you submit payment proof or booking details, those records may be stored in our internal admin system for verification, follow-up, reporting, and customer service purposes.
By contacting us, you agree that we may respond through phone calls, email, or WhatsApp regarding your enquiry, booking, event coordination, invoices, receipts, and related support.
We take reasonable steps to protect your information, but no online transmission or storage system can be guaranteed to be completely secure. Avoid sharing sensitive information beyond what is necessary for your booking.
We may rely on third-party tools such as payment channels, email infrastructure, hosting services, and WhatsApp to run our operations. Your use of those channels may also be subject to their own policies.
We may update this page from time to time to reflect changes in our operations, legal obligations, or service process. Continued use of the website after updates means you accept the revised policy.